Sell tickets & grow revenue
How checkout works (buyer view)
- The buyer opens your Ticket Booth link and chooses a ticket type (Buy Ticket).
- If Enable Queuing is on, they see You're in the Queue, then It's Your Turn! when they can check out.
- They complete Buyer Info (Full Name, Email Address, Phone Number), optional Coupon Code, and merch size if the ticket includes merch.
- If a survey is active, they complete it as a checkout step (Continue to Payment), then pay on PayMongo’s hosted page.
- After payment they land on the success page (Order Submitted Successfully!) and receive Your Ticket for {event} by email, with unique QR codes.
From Transactions, open the ⋮ menu and choose Edit Success Page. The page heading stays Order Submitted Successfully! You customize the alert title, message, What Happens Next steps, and Need Help contacts. See Set Up the Checkout Experience.
Payment methods
Buyers pick a method on PayMongo’s hosted checkout, not in Typid. Enabled methods: GCash, Maya, QR Ph, GrabPay, card, plus Online banking / UnionBank Online. You do not collect screenshots for these orders. Successful payments confirm instantly; tickets are emailed after PayMongo confirms.
Checkout queueing
On the event Dashboard Tickets section, use Enable Queuing. On: buyers join a queue (You're in the Queue, position, estimated wait). When it is their turn they see It's Your Turn! and a countdown. Off: everyone goes straight to checkout. Toasts: Queue enabled / Queue disabled. Default is on.
Coupons
On the Dashboard, click Add Coupon. Enter a code or click Random. Choose Percentage (%), Fixed Amount (₱), or Free Ticket. Set Max Uses and an optional expiry. Buyers enter the code at checkout.
Add buyer manually
Use this for comps, sponsors, walk-ins, and bank transfers. From Transactions, choose Add Buyer. Description: Manually add a buyer to the event (internal use only). Fill Ticket Type, Quantity (max 20 per order), Full Name, Email, Phone (Optional), Payment Status, and Payment Source (Manual / Offline, GCash, Maya, Bank Transfer, External Platform, Cash).
- Pending Review: tickets are not issued until you approve.
- Complete: QR codes generate immediately.
- Cancelled / Refunded: recorded without issuing a usable ticket.
Manual and external sales are recorded for reporting only and do not add to withdrawable PayMongo balance.
Merchandise
Click Add Merch. Set Name and type (Shirt or Other), then quantity per size (XS–XXL). Out-of-stock sizes are disabled at checkout. Merch is shared across your events. Attach it to a ticket type under Included Merch so it is part of that purchase.
Post-checkout survey
Each event has one Survey. Open the Survey tab, add questions, and turn on Show in checkout. Buyers complete it during checkout, right before payment, not on the success page. They tap Continue to Payment, or Skip for now if you allow skip. Toast when you activate: Survey activated — buyers will see it as a step during checkout.
Affiliate codes
Typid does not have a separate affiliate dashboard. Share a unique coupon code with a partner (set Max Uses and expiry). Completed orders that used that code show in Transactions and in Evaluation under Discounts & Coupons.
Real-time dashboard
Confirmed Ticket Sales, Total Attendees, Ticket Net Revenue, and Total Net Revenue (if shown) update as payments and scans come in. Check-in counts in the side panel update too. Open the event Dashboard while the onsale is live.
Resend ticket / buyer emails
Open Transactions, then View Details on the order (Order Details). For completed orders, click Resend Email. Toast: Ticket email sent to {email}. You can only resend for completed payments.